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Notes from us

At Everyday Needs we aim to process and dispatch your order as quickly as possible. Most orders are processed within 1-2 working days and deliveries take place during standard business hours, Monday to Friday. We always do our best to notify you if there are any unexpected delays. Please do get in touch if you need your order to be processed urgently. 

All of our shipping methods have tracking details. Once your order has been shipped, you will be emailed a tracking number so that you can follow your parcel. All packages are required to be signed for upon delivery. If you or your gift recipient are not home, a card to call will be left in your letterbox.

Shipping

New Zealand

Standard flat rate // $8.00 
** Excludes bulky items and Arnold Circus stools - prices for these are listed in the table.

If you can make it to the store to collect your order you are more than welcome to chose the free 'pick up from store' option when checking out. If your item is on pre-order we will contact you once it is ready to collect, otherwise your order will be ready to pick up anytime that suits you during our store's opening hours.

Region Delivery method Approx. Delivery Time Order Weight Price
Auckland // North Island Courier Post Next working day Under 10kg $8
Auckland // North Island Courier Post Next working day Over 10kg $15
Auckland // North Island Courier Post Next working day 1-2 stools $45
South Island // Rural Delivery Courier Post 2 - 3 working days Under 10kg $8
South Island // Rural Delivery Courier Post 2 - 3 working days Over 10kg $15
South Island // Rural Delivery Courier Post 2 - 3 working days 1-2 stools $45
Pick up from store Pick up from store Same day Any FREE

Shipping

Australia

All orders are shipped from New Zealand. The shipping cost of all international orders will be determined by your region, and the individual weights of each product calculated according to current NZ Post rates which will be displayed before you confirm payment. 

Please only supply us with a physical shipping address as we cannot ship internationally to a PO Box. If you have any questions regarding international shipping, please don't hesitate to contact us. Please note that if your item is to be delivered to areas outside of Australian major centres, or is held for custom clearance procedures, there may be delays outside of our control beyond original delivery estimates. Scroll to the bottom of this page to read more on customs charges for international orders. Freight prices listed are in NZD.

Region Delivery method Approx. Delivery Time Order Weight Price
Australia Economy Courier 4 - 6 working days Under 1kg $25
Australia Economy Courier 4 - 6 working days Over 1kg $35
Australia Economy Courier 4 - 6 working days Over 3kg $50
Australia Economy Courier 4 - 6 working days Over 6kg $65
Australia Economy Courier 4 - 6 working days 1-2 stools $120

Shipping

International

All orders are shipped from New Zealand. The shipping cost of all international orders will be determined by your region, and the individual weights of each product. Below are shipping prices for up to 3kg, shipping costs on heavier orders will be calculated according to current NZ Post rates which will be displayed before you confirm payment. Please note that an order of multiple units may cause your shipping rate to increase.

Please only supply us with a physical shipping address as we cannot ship internationally to a PO Box. If you have any questions regarding international shipping, please don't hesitate to contact us. Please note that if your item is to be delivered to areas outside of a major city centre, or is held for custom clearance procedures, there may be delays beyond original delivery estimates. Scroll to the bottom of this page to read more on customs charges for international orders. Freight prices listed are in NZD.

Region Delivery method Approx. Delivery Time Order Weight Price
North America Economy Courier 4 - 6 working days Under 3kg $20
North America Economy Courier 4 - 6 working days Over 3kg $50
Asia & South Pacific Economy Courier 4 - 6 working days Under 1kg $50
Asia & South Pacific Economy Courier 4 - 6 working days 1-3kg $75
UK & Europe
Economy Courier 5 - 6 working days Under 1kg $55
UK & Europe Economy Courier 5 - 6 working days
1-3kg $80
Rest of World Express Courier 2 - 5 working days Under 1kg $70
Rest of World Express Courier 2 - 5 working days 1-3kg $95

 

*Please note these prices are for courier service which we advocate customers use for security and peace of mind. If you would like us to quote you the price for airmail - which does not have the same security benefits but is considerably more economical - please email us.

**Some European countries are zoned for rest of the world express delivery.

Shipping

Customs charges on international orders

Title for merchandise shipped internationally will pass to you upon our delivery to the carrier. When ordering from Everyday Needs, you are considered the “importer of record” and must comply with all laws and regula­tions of the country in which you are receiving the goods. Depending on the destination you may have to pay additional taxes or import duties. Everyday Needs will not be held responsible for any additional taxes or duties incurred by your country. Customs policies vary widely from country to country; contact your local customs office for more information.