Shipping to New Zealand & Australia

When checking out the shipping price for your order will be displayed before you confirm payment. Most of our items are very light; heavier items are noted in their individual product descriptions. ** Excludes stools. Please see below for prices for Arnold Circus stools.

Pick up from store If you can make it to the store to collect your order you are more than welcome to chose the 'pick up from store' option when checking out. If your item is on pre-order we will contact you once it is ready to collect, otherwise your order will be ready to pick up anytime that suits you during our store business hours. 

Region Delivery method Delivery Time
(Approx)
Order Weight Price
Collect from store
Pick up Pick up during store hours Any FREE
NZ Main centres Courier Post 1 - 3 working days Under 10kg $8NZD  
NZ Main centres
Courier Post
1 - 3 working days Over 10kg $15NZD
NZ Rural delivery
Courier Post
1 - 5 working days Under 10kg $8NZD
NZ Rural delivery
Courier Post
1 - 5 working days Over 10kg $15NZD
NZ all areas
Courier Post
1 - 3 working days Stools $45NZD
Australia NZ Post 
Economy Courier
2 - 6 working days Under 1kg $25NZD
Australia NZ Post 
Economy Courier
2 - 6 working days Over 1kg $35NZD
Australia NZ Post 
Economy Courier
2 - 6 working days Over 3kg $50NZD
Australia NZ Post 
Economy Courier
2 - 6 working days Over 6kg $65NZD
Australia  NZ Post 
Economy Courier
2 - 6 working days Stools $120NZD

 

New Zealand courier information With some exceptions, all packages are required to be signed for upon delivery. If you or your gift recipient are not home, a card to call will be left in the letterbox. We will always endeavour to write the phone number on the package if it is provided.

Australian shipping information With some exceptions, all packages are required to be signed for upon delivery. If you or your gift recipient are not home, a card to call will be left in the letterbox. Please supply us with a physical shipping address only as we cannot ship internationally to a PO box. Please note that if your item is to be delivered to areas outside of Australian major centres, or is held for custom clearance procedures, there may be delays beyond original delivery estimates. Click here to read more on customs charges for international orders.   

 

Shipping to the Rest of the World

All orders are shipped from New Zealand. When checking out the shipping price for your order will be displayed before you confirm payment. The shipping cost of all international orders will be determined by your region, and the individual weights of each product. Below are shipping prices for up to 3kg, shipping costs on heavier orders will be calculated according to current NZ Post rates which will be displayed before you confirm payment. Most of our items are very light; for your convenience heavier items are noted in their individual product descriptions. Please note that an order of multiple units may cause your shipping rate to increase. Please supply us with a physical shipping address only as we cannot ship internationally to a PO box. If you have any questions regarding international shipping, please don't hesitate to contact us

Please note these prices are for courier which we advocate customers use for their security and peace of mind. If you would like us to quote you the price for airmail, which does not have the same security benefits but is considerably more economical, please contact us.

Region Delivery method Delivery Time
(Approx)
Order Weight  Price
North America
NZ Post 
Economy Courier
4 - 6 working days
Any

$20

East Asia 
& North America
NZ Post 
Economy Courier
4 - 6 working days Under 1kg $50
East Asia
& North America
NZ Post 
Economy Courier
4 - 6 working days 1 - 3kg $75
UK & Europe* NZ Post 
Economy Courier
5 - 6 working days Under 1kg $55
UK & Europe* NZ Post 
Economy Courier
5 - 6 working days 1 - 3kg $80
Rest of the 
World
NZ Post 
Express Courier
2 - 5 working days Under 1kg $70
Rest of the 
World
NZ Post 
Express Courier
2 - 5 working days 1 - 3kg $95

 

We will email you a confirmation with a tracking number once your order has been shipped. You can expect that items will usually arrive at their destination within the time frame specified. However, as New Zealand Post does not directly control all parts of the delivery chain, they cannot guarantee that your item will always reach its destination within the delivery target. Please note that if your item is to be delivered to areas outside major centres, or is held for custom clearance procedure, there may be delays beyond original delivery estimates. Click here to read more on customs charges for international orders. 

*Some European countries are zoned for rest of the world express delivery.

 

Returns and Exchanges

If for any reason you are not happy with your goods from Everyday Needs please contact us immediately. If the product is faulty we will gladly replace the product. If the product is out of stock we will refund your money or offer you a credit. Everyday Needs needs to be notified within 7 days of receiving the goods. If you change your mind, exchanging goods is at the discretion of Everyday Needs. You will require proof of purchase to return or exchange the product. If the product has been damaged in transit, please let us know immediately and we will contact the courier company directly to sort out any claims.

Send your returns to 
Everyday Needs, 270 Ponsonby Rd, Auckland, New Zealand.